Marla Hacker

Dean-Academic Programs
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Office: 541-322-3133

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At OSU
Affiliated with: 
College of Business
Beyond OSU
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Marla E. Hacker is Dean of Academic Programs, and an Associate Professor at Oregon State University-Cascades Campus. She teaches both industrial engineering and business management courses.

Prior to returning to the university to earn her doctorate at Virginia Tech, Marla was a Plant Manager at one of Procter and Gamble's largest manufacturing facilities.

Marla now teaches, creates, advises, and applies methods for achieving organizational performance improvement through performance measurement systems, project management tools, customer service interventions, total quality management, and high performance work team initiatives. Her work has been published in many journals including: IEEE Transactions on Engineering Management; Operations & Production Management; Quality Management Journal; Public Sector Management; National Productivity Review; Managing Service Quality; Measuring Business Excellende; and Team Performance Management.

Her experience includes leading and facilitating improvement activities in public, not-for profit, government, and international organizations. Her sponsor organizations have included Procter and Gamble, the U.S. Postal Service, the Oregon State Bar, Bonneville Power Administration, the City of Beaverton, DAT Services, National Grocers Co. Ltd. of Canada, Volvo-GM, Siemens Automotive, Botswana Africa Public Service, The Oregon Economic Development Department, Hewlett-Packard, United Way, and the Kollmorgen Motion Technologies Group.

My Publications

Journal Articles


M. Washington and Hacker, M., Why Change Fails: Knowledge Counts?, Leadership and Organizational Development Journal, vol. 26, no. 5, pp. 400-411, 2005.

B. Saleh, Hacker, M., and Randhawa, S., Factors in capital decisions involving advanced manufacturing technologies, International Journal of Production and Operations Management, vol. 21, no. 10, pp. 1265-88, 2001.

M. Hacker, Kotnour, T., and Mallak, L., Formalizing deployment processes in the US Government, International Journal of Public Sector Management, vol. 14, no. 3, pp. 221-240, 2001.

M. Hacker and Vormittag, G., The Impact of Top Performers on Project Teams, Team Performance Management, vol. 6, no. 5/6, pp. 85-89, 2000.

M. Hacker, Team Technology, Quality Progress, vol. 32, no. 1, pp. 61-63, 1999.

B. Saleh, Randhawa, S., and Hacker, M., A Decision Support Framework for Evaluating Manufacturing Alternatives, Flexible Automation and Integrated Manufacturing, vol. 6, no. 3/4, pp. 311-327, 1998.

Conference Papers


T. Doolen, Worley, J., and Hacker, M., A Lean Manufacturing Model for Performance, in Proceedings from the Industrial Engineering Research Conference, Portland, 2003.

T. Doolen and Hacker, M., Lean Manufacturing: An Electronics Manufacturing Perspective, in Proceedings from the Industrial Engineering Research Conference, Orlando, 2002.

T. Doolen and Hacker, M., Studying Management Efficiency and Effectiveness- A Case Study, in Proceedings from the Industrial Engineering Research Conference, Orlando, 2002.

T. Doolen and Hacker, M., Measuring Team Performance: A Balanced Approach, in Proceedings from the Industrial Engineering Solutions Conference, Cleveland, 2000.

M. Hacker and Doolen, T., Teams in Context: What do we Know Today, in Proceedings from the Industrial Engineering Research Conference, Cleveland, 2000.

M. Hacker and Larso, D., Performance Measurement in New Product Development: Concepts and Literature Review, in Proceedings of the Portland International Conference on Management of Engineering and Technology, Portland., 1999.

M. Hacker, Performance Measurement to Improve Team Effectiveness, in Proceedings of the International Industrial Engineers Solutions Conference, Phoenix, 1999.

M. Hacker and West, T., Recent Graduates Evaluate a Graduate Distance Learning Program, in Proceedings of the American Society of Engineering Educators, Charlotte, 1999.

M. Hacker, Doolen, T., and VanAken, E., Supplementing Action Research with Quasi-Experimentation, in Proceedings from the Industrial Engineering Research Conference, Phoenix, 1999.

M. Hacker, Courtuier, L., and Hacker, S., The Trust Imperative, in Proceedings from the Engineering Automation and Design Conference, Vancouver, BC., 1999.

M. Hacker and Akinyele, A., Implementation Management in an Automated Environment, in Proceedings of the 8thh International Conference on Flexible Automation and Intelligent Manufacturing, Portland., 1998.

M. Hacker and Vormittag, G., Speed-to-Market: Required Responsive Practices, in Proceedings from the Engineering Automation and Design Conference, Maui, 1998.

M. Hacker and Van Aken, E., Building Effective Cross-Functional Teams, in Proceedings of the International Industrial Engineers Conference, Miami., 1997.

M. Hacker, Creating Win-Win Research Partnerships Between Academia and Industry, in Proceedings of the Portland International Conference on Management of Engineering and Technology., 1997.

M. Hacker and West, T., Industrial Engineering and Total Quality Management Applications in Government, Industry, and Academia, in Proceedings of Advances in Industrial Engineering Application and Practice II, San Diego, 1997.

M. Hacker and Baker, K., A Sociotechnical Approach to Improving Breakthrough Improvement Efforts, in Proceedings of the Human Factors in Organizational Design and Management-V, North-Holland, Amsterdam, The Netherlands, 1996, pp. 477-482.

M. Hacker and Kleiner, B., Identifying Critical Factors Impacting Work Group Performance, in Proceedings of the International Engineering Management Conference, Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ, 1996, pp. 196-200.

M. Hacker and Kleiner, B., Policy Deployment the Missing Link in Operationalizing the Total Quality Management Philosophy, in Proceedings of the ASQC's 50th Annual Quality Congress, ASQC, Milwaukee, WI, 1996, pp. 226-231.

M. Hacker and Kleiner, B., Understanding Effective Natural Work Group Performance through a Sociotechnical Approach, in Proceedings of the Human Factors in Organizational Design and Management-V, North-Holland, Amsterdam, The Netherlands, 1996, pp. 471-476.

M. Hacker, Characteristics of Production Line Managers That Deliver Benchmark Results, in Proceedings of the International Industrial Engineering Conference, Industrial Engineering & Management Press, Norcross, GA, 1993, pp. 162-163.

M. Hacker, Improve Results Faster With Benchmarking, in Proceedings of the International Industrial Engineering Conference, Industrial Engineering & Management Press, Norcross, GA., 1992, pp. 121-124.

M. Hacker, Changing the Maintenance Culture in a Traditional Manufacturing Environment, in Proceedings of the International Industrial Engineering Conference, Industrial Engineering & Management Press, Norcross, GA., 1991, pp. 241-245.

Presentations


M. Hacker and Doolen, T., Teams in Context, Industrial Engineering Research Conference. Dallas, TX, 2001.

M. Hacker, Managing Organizational Change Today, National Women's Transportation Conference. Chicago, IL, 1999.

M. Hacker, Research: A Missing Link in Successful TQ Implementation, International Industrial Engineering Research Conference. Minneapolis, 1996.

M. Hacker, Interviewing Skills for Engineers, International Industrial Engineering Conference. 1995.

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