@article {1984791,
	title = {The Impact of Virtual Customer Community Interactivity on Organizational Innovation: An Absorptive Capacity Perspective},
	year = {2016},
	month = {2016},
	keywords = {BIS},
	author = {Roberts,Nicholas and Dinger,M.}
}
@article {1984836,
	title = {Investigating Firm{\textquoteright}s Customer Agility and Firm Performance: The Importance of Aligning Sense and Respond Capabilities},
	year = {2012},
	month = {2012},
	keywords = {BIS},
	author = {Roberts,Nicholas and Grover,V.}
}
@conference {1984896,
	title = {Increasing Process Improvement through Internet-based e-Business Innovations},
	year = {2009},
	month = {2009},
	keywords = {BIS},
	author = {Roberts,Nicholas and Klein,R.}
}
@conference {1984916,
	title = {Institutional Influences on Adoption Intention within the Healthcare Industry},
	year = {2006},
	month = {2006},
	keywords = {BIS},
	author = {Klein,R. and Roberts,Nicholas}
}
