@article {1968661,
	title = {Email Recipients{\textquoteright} Impressions of Senders Likeability},
	journal = {Journal of Business Communication},
	volume = {44},
	year = {2007},
	month = {2007},
	pages = {137-160},
	keywords = {Management},
	author = {Byron,K. and Baldridge,David}
}
