@article {1984006,
	title = {Monitoring Conflicts in Virtual Teams: A Social Network Approach},
	year = {2008},
	month = {2008},
	address = {Kunming, China},
	keywords = {BIS, Business Analytics},
	author = {Zhu,Bin and Gaynor,M}
}
@article {1983996,
	title = {Monitoring Team Conflicts through the Visualization of Social Networks},
	year = {2008},
	month = {2008},
	address = {Paris, France},
	keywords = {BIS, Business Analytics},
	author = {Zhu,Bin and Gaynor,M and Bradner,S.}
}
