@article {1970856,
	title = {Community Engagement and Online Word of Mouth: An Empirical Investigation},
	journal = {Information \& Management},
	volume = {55},
	year = {2018},
	month = {2018},
	pages = {258-270},
	keywords = {BIS, Business Analytics},
	author = {Wu,Ji and Fan,Shaokun and Zhao,J. Leon}
}
@article {1970861,
	title = {Collaboration Process Pattern Approach to Improving Teamwork Performance: A Data Mining-Based Methodology},
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	year = {2017},
	month = {2017},
	pages = {438-456},
	keywords = {BIS, Business Analytics},
	author = {Fan,Shaokun and Li,Xin and Zhao,J. Leon}
}
