@article {1977491,
	title = {Cultural Differences and Risk Mitigation Strategies},
	year = {2016},
	month = {2016},
	address = {Austin, TX},
	keywords = {OSU-Cascades, Supply Chain},
	author = {D{\textquoteright}Lima,Rohan and Ribbink,Dina and Vachon,Stephan}
}
@article {1974631,
	title = {A Couple of Squares: Pricing for the Future (A), \& E-Commerce for Growth (B)},
	year = {2013},
	month = {2013},
	keywords = {OSU-Cascades, Supply Chain},
	author = {Ribbink,Dina and Pirouz,Dante and Pirouz,Raymond and Chen-Bendle,Emily}
}
@conference {1974666,
	title = {Comfort Your Customers: Trust, Assurance and Loyalty on the Internet},
	booktitle = {Karlstad University Press},
	year = {2004},
	month = {2004},
	pages = {47-55},
	keywords = {OSU-Cascades, Supply Chain},
	author = {Ribbink,Dina and van Riel,A. C.R. and Liljander,V. and Lemmink,J.}
}
@article {1974661,
	title = {Comfort Your Online Customer: Quality, Trust and Loyalty on the Internet},
	journal = {Managing Service Quality},
	volume = {14},
	year = {2004},
	month = {2004},
	pages = {445-456},
	keywords = {OSU-Cascades, Supply Chain},
	author = {Ribbink,Dina and van Riel,A. C.R. and Liljander,V. and Streukens,S.}
}
