@article {1972736, title = {Managing the Impact of Fitting-room Traffic on Retail Sales: Using Labor to Reduce Phantom Stockouts}, journal = {Manufacturing and Service Operations Management}, year = {2019}, month = {2019}, keywords = {Supply Chain}, author = {Lee,Hyun-Seok (Huck) and Kesavan,Saravanan and Deshpande,Vinayak} }