@article {1972401, title = {Examining the Nature, Causes, and Consequences of Profiles of Organizational Citizenship Behavior}, journal = {Journal of Organizational Behavior}, volume = {39}, year = {2018}, month = {2018}, pages = {629-647}, keywords = {Management, Marketing}, author = {Klotz,Anthony and Bolino,Mark C and Song,Hairong and Stornelli,Jason} }