@article {1983561, title = {Professional Distance: Managing Client Relations in Knowledge-Based Service Organizations}, year = {2006}, month = {2006}, address = {Madrid Spain}, keywords = {Management}, author = {Mills,P K and Swift,Michele} } @article {1983576, title = {Professional Distance: Managing Client Relations in Knowledge-Based Service Organizations}, year = {2005}, month = {2005}, address = {Hawaii}, keywords = {Management}, author = {Mills,P K and Swift,Michele} }