TY - HEAR T1 - Is My Failure Your Problem? Examining Carryover Effects of Prior Consumer Failure on Customer Satisfaction Y1 - 2017 A1 - Hall,Matthew A1 - Hyodo,Jamie KW - Marketing JA - Association for Consumer Research Conference. 45 CY - San Diego, California U2 - c U4 - 207791343616 ID - 207791343616 ER -