TY - JOUR T1 - Human Performance Technology and Knowledge Management: A Case Study JF - Performance Improvement Quarterly Y1 - 2005 A1 - Massey,A. P. A1 - Montoya,Mitzi A1 - O'Driscoll,T. KW - Marketing VL - 18 CP - 2 U2 - a U4 - 112663590912 ID - 112663590912 ER -