M.  Park and Kim, M., ?A consumer perspective of service failure and recovery in online retailing in the U.S?, Korean Society of Clothing and Textiles Spring Conference. Seoul, Korea, 2010.

M.  Park and Kim, M., ?The study of comparisons between Korean and American consumers' online shopping experiences: Focusing on service failure and recovery?, Korean Society for Clothing Industry Spring Conference. Daegu, Korea, 2010.

K.  Mullet and Park, M., ?Hanbok Sport?, 2008 ITAA Proceedings Annual Conference. Schaumburg, IL, 2008.

M.  Kim, Park, M., and Mullis, K., ?Service failure in online retailing: A content analysis of consumer complaints?, International Textiles and Apparel Association Annual Meeting. Chicago, IL, 2008.

K.  Mullet and Park, M., ?Kediyan. International Textiles and Apparel Association Design Exhibition?, ITAA Proceedings Annual Conference. Los Angeles, 2007.