%0 Generic %D 2013 %T Ever-Changing Workarounds: A Model for Workaround Management Lifecycle in Healthcare Workflow %A Fan,Shaokun %A Tong,Yu %A Zhao,J. Leon %K BIS %K Business Analytics %B 2013 SIGBPS Workshop on Business Processes and Service %C Milan, Italy %8 2013 %G eng %2 c %4 221565501440 %$ 221565501440