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2011
S. Lennon, Kim, M., Lee, J., and Johnson, K. K. P., Consumer Misbehavior on Black Friday: A Process Model, International Textiles and Apparel Association Annual Meeting. Philadelphia, PA, 2011.
S. Lennon, Kim, M., Lee, J., and Johnson, K. K. P., Happy as a Lark or Mad as a Hornet?: Consumer Emotions on Black Friday, KAMS Spring International Conference/2011 ITAA-KAMS Joint Symposium. Seoul, Korea, 2011.
2008
J. Kim, Kim, M., and Lennon, S., Consumer responses to online service quality: An E-A-S-QUAL approach, International Textiles and Apparel Association Annual Meeting. Chicago, IL, 2008.
2005
M. Kim and Lennon, S., Effectiveness of managerial responses to stockouts on consumer response, International Textiles and Apparel Association Annual Meeting. Alexandria, Virginia, 2005.
J. Kim, Kim, M., and Lennon, S., Information components of apparel retail websites: task relevance approach, International Textiles and Apparel Association Annual Meeting. Alexandria, Virginia, 2005.
M. Kim, Kim, J., and Lennon, S., Online service attributes available on apparel retail websites: A SERVQUAL approach, American Collegiate Retailing Association Annual Meeting. Philadelphia, PA, 2005.
M. Kim, Kim, J., and Lennon, S., Service elements of apparel retail websites, Seoul International Clothing and Textiles Conference. Seoul, Korea, 2005.
2004
M. Kim and Lennon, S., Consumer response to product unavailability in online shopping, International Textiles and Apparel Association Annual Meeting. Portland, Oregon, 2004.
K. Johnson, Yoo, J., Kim, M., and Lennon, S., Dress and human behavior: What we know and how we know it, International Textiles and Apparel Association Annual Meeting. Portland, Oregon, 2004.
S. Lennon, Johnson, K., Jolly, L., Damhorst, M., Jasper, C., and Kim, M., Online apparel shopping among rural consumers: Changes in apparel online shopping adoption, International Textiles and Apparel Association Annual Meeting. Portland, Oregon, 2004.