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Journal Articles
S. Francis and Burns, L., Effect of Consumer Socialization on Clothing Shopping Attitudes, Clothing Acquisition, and Clothing Satisfaction, Clothing and Textiles Research Journal, vol. 10, no. 4, pp. 35-38, 1992.
S. Francis and Burns, L., Effect of Consumer Socialization on Clothing Satisfaction, Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, no. 2, pp. 63-66, 1989.
S. Francis and Burns, L., Consumer Grudge Holding: An Empirical Analysis of Mother and Daughter Consumers, Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior, no. 3, pp. 115-116, 1990.