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A. P. Massey, Montoya, M., and O'Driscoll, T. M., Performance-centered Design of Knowledge-intensive Processes, Journal of Management Information Systems, vol. 18, no. 4, pp. 37-59, 2002.
D. Di Benedetto, Anthony, C., Calantone, R. J., VanAllen, E., and Montoya, M., Purchasing Joins the NPD Team, Research Technology Management: international journal of research management, vol. 46, no. 4, pp. 45-51, 2003.