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S. Fan, Li, X., and J. Zhao, L., Collaboration Process Patterns and Efficiency of Issue Resolution in Software Development, 2012 International Conference on Collaboration Technologies and Systems (CTS). Denver, CO, USA, 2012.
S. Fan, Zhao, J. L., Liu, M., and Dou, W., A Framework for the Transformation from Conceptual to Logical Workflow Models, Decision Support Systems, vol. 55, no. 1, pp. 781-794, 2012.
S. Fan, Sia, C. - L., and J. Zhao, L., Towards Collaboration Virtualization Theory, The Pacific Asia Conference on Information Systems (PACIS). Ho Chi Minh City, Vietnam, 2012.