G. B. Voss, Montoya, M., and Voss, Z.,
“Aligning Innovation with Market Characteristics”,
Journal of Marketing Research, vol. 43, no. 2, pp. 296-302, 2006.
J. F. Veiga, Baldridge, D., and Eddleston, K. A.,
“Toward understanding employee reluctance to participate in family-friendly programs”,
Human Resource Management Review, vol. 14, no. 3, pp. 337-351, 2004.
A. C. R. van Riel, Semeijn, J., Ribbink, D., and Bomert-Peters, Y.,
“Waiting for Service at the Checkout: Negative Emotional Responses, Store Image and Overall Satisfaction”,
Journal of Service Management, vol. 23, no. 2, pp. 144-169, 2012.
A. Van Gils, Dibrell, C., Neubaum, D., and Craig, J.,
“Social Issues in the Family Enterprise”,
Family Business Review, vol. 27, no. 3, pp. 193-205, 2014.