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Continuing Education
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AI and the Employee Experience

Explore how AI can both support and challenge the modern employee experience, and practice applying these tools to real workplace scenarios as an HR professional.

AI and the Employee Experience
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Continuing & Professional Education
AI For Human Resources
AI and The Employee Experience
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Course Overview

Today’s employee experience is powered by digital tool, and AI is transforming every step of the journey. Artificial Intelligence and the Employee Experience shows you how AI can elevate engagement, satisfaction, and productivity through personalized onboarding, smarter performance support, tailored learning pathways, and streamlined workflows, while also helping you navigate challenges like privacy and bias. Through an immersive, ongoing scenario, you’ll step into the role of an HR professional using AI to design a truly exceptional employee experience.

Course Format

This 4 hour self-paced course offers a dynamic and engaging learning experience, combining interactive elements such as games, flashcards, video content, real-world case studies, and curated readings. Participants have the flexibility to progress at their own pace, while interactive games and quizzes reinforce key concepts and track progress. Participants have 90 days of access per course, with progress tracked through interactive elements.  Flashcards, expert-led videos, real-world case studies, and carefully curated readings deepen knowledge.

This course is part of the AI for Human Resources program.

Price

$300

Course Details

Units 0.4 CEUs / 4 PDUs

Location Online Courses

Course Type Self-Paced

Next Available Course

Classes Start Available Anytime

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What You’ll Learn

After successful completion of this course, you will be able to:

  • Differentiate the phases of artificial intelligence and understand how AI‑assisted automation enhances HR processes.

  • Explain how AI personalizes onboarding, learning, and development to support employee growth and career goals.

  • Analyze the impact of AI tools on performance management, workflow, communication, and flexible work models.

  • Design AI‑enhanced employee experiences that align with organizational culture and improve engagement.

  • Identify the challenges and risks of AI in the employee experience, including depersonalization, privacy concerns, and bias.

Other Courses in this Program

Explore other courses in this program to gain comprehensive knowledge and earn your certificate

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Generative AI for HR Professionals

Develop the skills to apply generative AI across core HR tasks while crafting strong prompts, refining AI outputs, and using these tools ethically and responsibly.

Details
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Self-Paced
Paid

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Responsible Implementation and Compliance

Master the skills to responsibly leverage AI in HR by navigating ethical dilemmas, understanding global legal standards, and applying best practices through engaging, real‑world scenarios.

Details

Your Instructor

Megan Wrobel
Megan
Wrobel

HR Manager, Digital Trends Media Group

Megan Wrobel, PHR, is the HR Manager for a Portland-based digital media company with over a decade of experience in Human Resources and People Operations. She specializes in talent acquisition, employee engagement, performance management, compliance, and business partnership. Megan provides strategic guidance to leadership, supports complex HR challenges, and develops training programs to help leaders navigate critical HR processes and systems. Her work focuses on aligning HR strategy with organizational goals and optimizing people-focused platforms and technologies.