Coaching
Build coaching skills to develop employees, improve performance, and support growth.
Classes Start Available Anytime
Course Overview
This course introduces the fundamentals of workplace coaching and its role in effective supervision. Participants learn how to support employee development, address performance challenges, and foster continuous improvement.
Key topics include the GROW model, active listening, SMART goal setting, and providing constructive feedback. Learners also explore the differences between coaching and mentoring and how to monitor progress over time.
Course Format
This 2-hour self-paced course offers a dynamic and engaging learning experience, combining interactive elements such as games, flashcards, video content, real-world case studies, and curated readings. Participants have the flexibility to progress at their own pace, while interactive games and quizzes reinforce key concepts and track progress. Participants have 90 days of access per course, with progress tracked through interactive elements. Flashcards, expert-led videos, real-world case studies, and carefully curated readings deepen knowledge.
Price
$150Course Details
Units 0.2 CEUs / 2 PDUs
Location Online Courses
Course Type Self-Paced
What You’ll Learn
After successful completion of this course, you will be able to:
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Differentiate between coaching and mentoring
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Apply the GROW model to guide coaching conversations
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Use active listening to understand employee needs
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Set SMART goals to support performance improvement
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Deliver constructive feedback and monitor progress
Your Instructor
IT Project Manager III, Standard Insurance Company
Calie Waterman is an experienced Project Manager with a demonstrated history of leading and delivering complex projects in both IT and business environments since early 2019. Her background includes managing large-scale software implementations, IT infrastructure upgrades, and business process improvements, showcasing her ability to manage diverse project environments while employing a mix of methodologies to ensure adaptive and efficient project execution. Her professional experience allows her to effectively integrate technology with business needs, fostering collaborative environments that drive projects to successful completion and achieve results.