Coaching Difficult Employee Behaviors
Build the confidence and skills to address difficult employee behaviors. This course provides practical tools to coach employees effectively, improve performance, and strengthen team culture.
Classes Start Available Anytime
Course Overview
Coaching Difficult Employee Behaviors prepares managers to effectively address and improve challenging employee behaviors that can impact team performance, morale, and productivity. Managing people includes navigating difficult situations, and this course provides a structured, practical approach to handling those conversations with confidence and professionalism.
Participants will explore common types of difficult employee behaviors, their underlying causes, and their impact on team dynamics. Through a six-step conversation model, learners will develop the skills to address behavior constructively while maintaining respect and accountability. The course emphasizes focusing on behaviors—not individuals—while applying coaching and counseling techniques that promote positive change.
Using real-world scenarios and video-based examples, participants will learn how to respond to a range of challenging situations and apply best practices that improve communication, strengthen relationships, and drive performance outcomes.
Course Format
This 10-hour self-paced course offers a dynamic and engaging learning experience, combining interactive elements such as games, flashcards, video content, real-world case studies, and curated readings. Participants have the flexibility to progress at their own pace, while interactive games and quizzes reinforce key concepts and track progress. Flashcards, expert-led videos, real-world case studies, and carefully curated readings deepen knowledge.
Price
$750Course Details
Units 1.0 CEUs / 10 PDUs
Location Online Courses
Course Type Self-Paced
What You’ll Learn
After successful completion of this course, you will be able to:
- Explain the importance of addressing difficult employee behavior
- Apply a structured six-step model for behavior-focused conversations
- Identify and respond to common difficult employee behavior types
- Understand the causes, motivations, and consequences of workplace behaviors
- Apply coaching strategies to improve performance and accountability
- Use best practices to manage behavior in real-world workplace scenarios
Your Instructor
Cross-cultural Leadership Consultant, Trainer, and Coach
Samad Aidane, MSc. PMP, is a cross-cultural leadership development consultant, trainer, and coach. His industry experience spans telecom, finance, health care, and government projects in the U.S., Germany, Austria, and Belgium, with organizations such as HP, Cap Gemini, Time Warner Telecom, and Telefonica.
Samad holds a Master of Science Degree in the Neuroscience of Leadership from Middlesex University, U.K. His current Ph.D. research in Applied Neuroscience investigates how findings from neuroscience, social science, and behavioral science can inform our understanding of the effect of culture on emotions, cognition, and behavior and their application to leadership and Cultural Intelligence development.
Samad is certified by the Project Management Institute (PMP) and a member of the Social & Affective Neuroscience Society. He has been a featured speaker for organizations such as Nike, Emirates Airlines, and T-Mobile and presented at international conferences, such as Project Management Institute Global Congresses and Oracle OpenWorld.