TitleIT Governance Norms and IT Success
Publication TypeConference Papers
Year of Publication2010
AuthorsMarshall, B, Curry, M, Reitsma, R
Conference Name2nd annual Pre‐ICIS Workshop on Accounting Information Systems
Date Published2010
Conference LocationDecember 2010, Saint Louis, MO, U.S.A.
KeywordsAccounting, BIS, MBA

The checklists included in well-known IT governance frameworks may be a good fit forlarge organizations that face regulatory pressure and a need for large-scale coordination
but may be less appropriate for smaller organizations. Core IT governance principles
embedded in the structure of CobiT, ITIL, and ISO2000 can be expressed as a set of IT
governance norms including business alignment, a risk/control perspective, systematic
measurement, accountability, and continuous improvement. In this study, we model IT
effectiveness and willingness to comply with best practices as effects of adopting these
norms. We propose a set of survey items tailored to help assess the constructs in this
model then partially validate them using principal components analysis. Survey
responses (n=86) reveal a significant connection between evidence of norm adoption in
organizations and IT success. This norms-based paradigm may be useful in bringing
some of the benefits of IT governance to the smaller organizations that are thought to
drive economic growth and employment.

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