Journal Articles
M. Montoya, Voss, G., and Grewal, D.,
“Determinants of Online Channel Use and Overall Satisfaction with a Relational, Multichannel Service Provider”,
Journal of the Academy of Marketing Science, vol. 31, no. 4, pp. 448-458, 2003.
J. B. Schmidt, Calantone, R., Griffin, B., and Montoya, M.,
“Do Certified Mail Third Wave Follow-Ups Really Boost Response Rates and Quality?”,
Marketing Letters, vol. 16, no. 2, pp. 129-141, 2005.
S. A. Brown, Massey, A. P., Montoya, M., and Burkman, J. R.,
“Do I Really Have To? User Acceptance of Mandated Technology”,
European Journal of Information Systems, vol. 11, no. 4, pp. 283-295, 2002.
R. Madrigal, Bee, C., Chen, J., and LaBarge, M.,
“The Effect of Suspense on Enjoyment Following a Desirable Outcome: The Mediating Role of Relief”,
Media Psychology, vol. 14, no. 3, pp. 259-288, 2011.
M. Montoya, Bala, H., and Massey, A. P.,
“The effects of process orientations on collaboration technology use and outcomes in product development”,
Journal of Management Information Systems, vol. 34, no. 2, pp. 520-559, 2017.
L. Ozanne, Stornelli, J., Luchs, M., Mick, D., Bayuk, J., Birau, M., Chugani-Marquez, S., Fransen, M., Herziger, A., Komorova, Y., Minton, E., Reshadi, F., Sullivan-Mort, G., Trujillo, C., Bae, H., Dhandra, T., and Zúñiga, M. Angel,
“Enabling and Cultivating Wiser Consumption: The Roles of Marketing and Public Policy”,
Journal of Public Policy and Marketing, 2021.
B. R. James, Lusch, R. F., and Koenig, H.,
“Environmental Uncertainty Regarding Inventory Ordering: Its Behavioral Consequences in a Distribution Channel”,
International Journal of Physical Distribution and Materials Management, vol. 14, no. 3, pp. 19-36, 1984.
A. Klotz, Bolino, M. C., Song, H., and Stornelli, J.,
“Examining the Nature, Causes, and Consequences of Profiles of Organizational Citizenship Behavior”,
Journal of Organizational Behavior, vol. 39, no. 5, pp. 629-647, 2018.
J. B. Schmidt, Sarangee, K., and Montoya, M.,
“Exploring New Product Development Project Review Practices”,
Journal of Product Innovation Management, vol. 26, no. 5, pp. 520-635, 2009.
E. Fischer, Martin, K., Hill, R., Kamakura, W., Du, R., Penaloza, L., Barnhart, M., Sharma, E., Alter, A., Ustuner, T., and Thompson, C.,
“Financial insecurity and deprivation”,
Journal of Consumer Research, 2013.
R. M. O'Keefe, Cole, M., Chau, P., Massey, A. P., Montoya, M., and Perry, M.,
“From the User Interface to the Customer Interface: Results from a Global Experiment”,
International Journal of Human-Computer Studies, vol. 53, no. 4, pp. 611-628, 2000.
U. Orth, Malkewitz, K., and Bee, C.,
“Gender and Personality Drivers of Consumer Mixed Emotional Responses to Advertising”,
Journal of Current Issues and Research in Advertising, vol. 32, no. 1, pp. 69-80, 2010.
U. Orth, Malkewitz, K., and Bee, C.,
“Gender and Personality Drivers of Consumer Mixed Emotional Responses to Advertising”,
Journal of Current Issues and Research in Advertising, vol. 32, no. 1, pp. 69-80, 2010.
M. Montoya, Massey`, A. P., and Song, M.,
“Getting it Together: Temporal Coordination and Conflict Management in Global Virtual Teams”,
Academy of Management Journal, vol. 44, no. 6, pp. 1251-1263, 2001.
J. McAlexander and Schouten, J.,
“Hairstyles as Transition Markers”,
Sociology and Social Research, vol. 74, pp. 58-62, 1989.
R. Reynolds-McIlnay, Morrin, M., and Nordfalt, J.,
“How Product-Environment Brightness Contrast and Product Disarray Impact Consumer Choice in Retail Environments”,
Journal of Retailing, vol. 93, no. 3, pp. 266-282, 2017.
A. P. Massey, Montoya, M., and O'Driscoll, T.,
“Human Performance Technology and Knowledge Management: A Case Study”,
Performance Improvement Quarterly, vol. 18, no. 2, pp. 37-55, 2005.
A. Watson, Zank, G., and Turri, A. M.,
“I Know, But I'd Rather Be Beautiful: The Impact of Self-esteem, Narcissism, Weight, and Knowledge on Addictive Tanning Behavior in Millennials”,
Journal of Consumer Affairs, vol. 52, no. 1, pp. 209-226, 2018.