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Continuing Education
Self-Paced
Paid

Statistical Process Control

Learn quality management fundamentals, differentiates quality control from quality assurance, and demonstrates the Seven Basic Quality Tools, concluding with a practical case study.

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Course Overview

Statistical Process Control focuses on enhancing quality. Quality management not only adds value for customers and stakeholders but also enables data-driven decision-making, giving organizations a competitive edge. This intermediate-level course covers the fundamentals of quality management, distinguishing between quality control and quality assurance, and demonstrating the application of the Seven Basic Quality Tools. The course concludes with a case study to illustrate the key concepts.


Course Format

This self-paced course offers a dynamic and engaging learning experience, combining interactive elements such as games, flashcards, video content, real-world case studies, and curated readings. Participants have the flexibility to progress at their own pace, while interactive games and quizzes reinforce key concepts and track progress. Flashcards, expert-led videos, real-world case studies, and carefully curated readings deepen knowledge.

This course is part of the Data Analytics program.

Price

$375

Course Details

Units 0.5 CEUs / 5 PDUs

Location Online Courses

Course Type Self-Paced

Next Available Course

Classes Start Available Anytime

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What You’ll Learn

After successful completion of this course, you will be able to:

  • Understand the principles guiding quality management activities and various quality management programs.

  • Use the Plan-Do-Check-Act cycle to coordinate work, implement change, and apply quality analysis and planning approaches.

  • Differentiate between quality control and quality assurance.

  • Create a SIPOC diagram to visualize work processes.

  • Explain the role of metrics and statistics in measuring and controlling work processes.

  • Utilize the Seven Basic Quality Tools to monitor, control, process non-numerical data, and develop comprehensive quality plans and solutions based on a case study.

Your Instructor

Tony
Roberts

M.S.

Tony Roberts, M.S., has more than 25 years of management experience in the healthcare and consumer electronic markets. His areas of responsibility include new technology development, six sigma lean implementation, international project management, risk management, quality management and high volume manufacturing. Tony teaches certification courses for the University of California - Irvine and the American Society for Quality (ASQ). He has worked with "World-Class" clients such as Boeing, Northrop Grumman, Sprint, Southern California Edison, Ricoh, and Parker Hannifin. His professional certifications include, Lean Six Sigma Master Black Belt, Project Management Professional (PMP), Certified Quality Manager (CQM), and Certified Quality Engineer (CQE).