Publications Management An Examination of Whether and How Racial and Gender Biases Influence Customer Satisfaction Ratings. Academic Journal An examination of whether and how racial and gender biases influence customer satisfaction ratings. David Hekman, Karl Aquino, Bradley Owens, Terrence Mitchell, Pauline Schilpzand and Keith Leavitt "Academy of Management Journal" 27 pages 2010 Cite this Publication Journal Details Academy of Management Journal, 2010 Vol. 53 Pages 238-264. Keywords Management Journal Article, Academic Journal Related Publications View all Academic Journal Management “Side-Hustle Engagement and Primary Job Behaviors: The Mediating Role of Guilt and Moderating Role of Affective Commitment” Full Details Full Details Academic Journal Management “Now you see them, now you don’t: Understanding new hire ghosting and its antecedents” Full Details Full Details
Academic Journal Management “Side-Hustle Engagement and Primary Job Behaviors: The Mediating Role of Guilt and Moderating Role of Affective Commitment” Full Details Full Details
Academic Journal Management “Now you see them, now you don’t: Understanding new hire ghosting and its antecedents” Full Details Full Details
