Business & Technical Communications
Program Details
Type: Self-Paced
Cost: $2,175
Duration: 29 hours
Location: Online
Writing, Speaking, and Collaborating at Work
The Business & Technical Communications Certificate equips learners with essential written and oral communication skills for today’s fast-paced, collaborative workplace. Across six integrated courses—Effective Business Writing, Effective Presentations, Public Speaking, Communicating Collaboratively, Effective Emails, Memos, and Letters, and Introduction to Technical Writing—students build the confidence and clarity needed to share ideas, influence others, and communicate with impact.
Learners practice structuring messages for clarity, tailoring content and tone to diverse audiences, and presenting information in ways that inform, motivate, and persuade. The program blends practical techniques, interactive exercises, and professional examples to strengthen real-world communication competence. By the end of the certificate, participants can write with precision, speak with confidence, collaborate effectively, and communicate technical and non-technical information clearly in organizational settings.
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Required Courses For Certificate
Courses may be taken individually and in any order unless otherwise noted. If pursuing the certificate, all courses in the certificate program must be completed with a C/pass or better. The courses are offered on-demand, allowing learners to register at any time and begin their training immediately.
Why take this program?
After successful completion of this program, you will be able to:
- Write clear, concise, and professional business and technical documents using appropriate formats, tone, structure, and usability principles.
- Organize and deliver effective presentations that communicate ideas clearly and persuasively, incorporating visual aids to enhance understanding and engagement.
- Communicate confidently and effectively in public speaking situations, adapting delivery style to purpose, audience, and professional context.
- Apply collaborative communication strategies to work productively in team settings, supporting shared goals and effective group interaction.
- Tailor written and oral messages for diverse audiences and purposes, selecting appropriate business and technical communication formats to improve clarity and impact.
Program benefits
The program strengthens learners’ ability to communicate clearly, confidently, and professionally across today’s collaborative workplaces. Participants develop practical skills in writing, presenting, public speaking, and team communication, enabling them to tailor messages for diverse audiences and purposes. By combining hands-on practice with proven communication strategies, the program helps learners improve clarity, tone, and structure in both business and technical contexts. Graduates leave better equipped to share ideas effectively, influence others, collaborate productively, and communicate with impact in a wide range of organizational settings.
Career Insight for Communication Specialist:
Communications Specialists rely on clear, strategic writing and confident oral communication to craft messages, deliver presentations, collaborate with stakeholders, and tailor content for diverse audiences. They are asked to create effective business and technical documents, communicate with clarity and persuasion, and adapt messages across channels and organizational contexts. On average, digital marketing manager positions have a median annual salary of $60,697.
Source: Indeed, 2026
Have a question about this program?
We’re here to help! Whether you want to explore your options or need help finding the right fit, our team is always ready to chat.
Give us a call at (541) 737-1500 or send us an email at cpe@oregonstate.edu. We’d love to hear from you!
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