A. P. Massey, Khatri, V., and Montoya, M.,
“Usability of Online Services: The Role of Technology Readiness and Context”,
Decision Sciences, vol. 38, no. 2, pp. 277-308, 2007.
A. P. Massey, Montoya, M., and O'Driscoll, T.,
“Human Performance Technology and Knowledge Management: A Case Study”,
Performance Improvement Quarterly, vol. 18, no. 2, pp. 37-55, 2005.
A. P. Massey, Montoya, M., and Hung, Y.,
“Because Time Matters: Temporal Coordination in Global Virtual Project Teams”,
Journal of Management Information Systems, vol. 19, no. 4, pp. 129-156, 2003.
A. P. Massey, Montoya, M., and O'Driscoll, T. M.,
“Knowledge Management in Pursuit of Performance: Insigts from Nortel Networks”,
MIS Quarterly, vol. 26, no. 3, pp. 269-290, 2002.
A. P. Massey, Montoya, M., and O'Driscoll, T. M.,
“Performance-centered Design of Knowledge-intensive Processes”,
Journal of Management Information Systems, vol. 18, no. 4, pp. 37-59, 2002.
A. P. Massey, Montoya, M., Hung, C., and Ramesh, V.,
“Cultural Perceptions of Task-Technology Fit”,
Communications of the ACM, vol. 44, no. 12, pp. 83-84, 2001.
A. P. Massey, Montoya, M., and Holcom, K.,
“Reengineering the Customer Relationship: Leveraging Knowledge Assets at IBM”,
Decision Support Systems, vol. 32, no. 2, pp. 155-170, 2001.