Bootcamp: Analytics for Customer Relationship Management

Friday, March 11, 2022
8 a.m. - 12 p.m. PST
Virtual and in-person
$250 individual
$225 per person for groups larger than five

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About the Bootcamp:

This four-hour course covers the application of data analytics in different aspects of customer relationship management (CRM). It introduces basic analytical methods and specific CRM problems to which those methods could be applied. You learn how data analytics could be used to identify segments of your existing customers, to acquire new customers, to recommend additional services/products and to retain customers.

The boot camp is offered virtually as well as in-person at the OSU Portland Center in Portland, Oregon.

This course is certified for four hours of continuing education units through the Oregon State University College of Business. Attendees receive a certificate at the end of the course.