Program Details

Type: Self-Paced

Cost: $1,950

Duration: 26 hours

Location: Online

Management

Become a better coach and motivator within your organization

Successful managers know the importance of building strong relationships with their team members. This management certificate program equips both new and experienced managers with the skills and resources necessary to foster strong connections, lead change and resolve potential conflicts. Whether operating in an in-person office environment or a remote work setting, managers will learn practical ways to better coach and motivate their teams.

Through interactive exercises, videos, self-assessments and case studies, the self-paced courses included in this certificate provide opportunities to practice and apply key management skills.

 

Required courses for certificate

Courses may be taken individually and in any order unless otherwise noted. If pursuing the certificate, all courses in the certificate program must be completed with a C/pass or better.

Why take this program?

After successful completion of this program, you will be able to:

  • Identify key strategies for managing people, including remote workers, to optimize team performance and collaboration.
  • Describe the process of hiring, training, and developing employees while adhering to key HR laws and regulations.
  • Demonstrate emotional intelligence and apply strategies for effective in-person and virtual communication to enhance team dynamics.
  • Determine effective negotiation strategies by analyzing negotiation types and employing tools such as reservation price, ZOPA, and BATNA.
  • Support change initiatives within organizations, mitigate employee resistance, and promote a culture of adaptability and innovation.

 

Program benefits

The management certificate program provides focused training and education in essential managerial skills, such as leadership, communication, decision-making and strategic thinking. Participants gain valuable knowledge and practical tools that can be immediately applied in real-world managerial scenarios.

This program broadens your skill set and equips you with a holistic understanding of business operations, enabling you to take on cross-functional roles and contribute to different areas of an organization. Those skills can lead to greater career opportunities and increased chances for promotion or advancement within your current organization.

Types of positions in management

  • General Manager
  • Operations Manager
  • Team Leader/Supervisor
  • Department Manager
  • Sales Manager
  • Customer Service Manager
  • Supply Chain Manager
  • Quality Assurance Manager
  • Business Development Manager
  • Retail Manager
  • Executive Director

 

Career insight for a general manager

General managers have the ultimate responsibility for the company's operations, strategic direction and financial performance. You’ll provide leadership, set goals and ensure that all departments are aligned with the company's mission and objectives. With an average annual salary of $87,638, general managers work closely with the executive team to develop and implement strategies that will promote growth, operational efficiency, and customer satisfaction.

Source: Indeed, 2023