D. Ribbink, Pun, H., and Yan, T.,
“Revenue sharing bids of a loss-averse supplier for a new product development contract: A multi-method investigation”,
International Journal of Operations & Production Management, vol. 42, no. 12, pp. 1853-1877, 2022.
D. Ribbink, Dresner, M., and Hofer, C.,
“Airline Financial Distress and Customer Service”,
Journal of the Transportation Research Forum, vol. 48, no. 1, pp. 89-104, 2011.
D. Ribbink, van Riel, A. C. R., and Semeijn, J.,
“Policy Decisions and Modal Choice: An Example from the European Union”,
Transportation Journal, vol. 44, no. 1, pp. 33-44, 2005.
D. Ribbink, van Riel, A. C. R., Liljander, V., and Streukens, S.,
“Comfort Your Online Customer: Quality, Trust and Loyalty on the Internet”,
Managing Service Quality, vol. 14, no. 6, pp. 445-456, 2004.