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S. Fan and Ilk, N., “A text analytics framework for automated communication pattern analysis”, Information & Management, vol. 57, no. 4, 2020.
S. Fan, Li, X., and J. Zhao, L., “Collaboration Process Pattern Approach to Improving Teamwork Performance: A Data Mining-Based Methodology”, INFORMS Journal on Computing, vol. 29, no. 3, pp. 438-456, 2017.
S. Fan, Xiao, J. I., Xie, K., and J. Zhao, L., “Introduction to the special issue of ECR on E-business innovation with big data”, Electronic Commerce Research, 2017.
S. Fan, Hua, Z., Storey, V., and Zhao, J. L., “A Process Ontology Based Approach to Easing Semantic Ambiguity in Business Process Modeling”, Data and Knowledge Engineering, vol. 102, 2016.
S. Fan, Kang, L., and Zhao, J. L., “Workflow-Aware Attention Tracking to Enhance Collaboration Management”, Information Systems Frontiers, vol. 17, no. 6, pp. 1253–1264, 2015.
S. Fan, Lau, R., and Zhao, J. L., “Demystifying big data analytics through the lens of marketing mix”, Big Data Research, vol. 2, no. 1, pp. 28-32, 2015.
S. Fan, Zhao, J. L., Liu, M., and Dou, W., “A Framework for the Transformation from Conceptual to Logical Workflow Models”, Decision Support Systems, vol. 55, no. 1, pp. 781-794, 2012.
S. Fan and Wanchun, D., “Complex Problem Solving based on Complex Problem Definition Model”, Application Research of Computers, vol. 25, no. 3, 2008.
S. Fan, Wanchun, D., and Xiping, L., “Context-aware Resource Access Control in Scientific Workflows”, Computer Engineering and Design, vol. 29, no. 2, 2008.
S. Fan, Ilk, N., and Zhang, K., “Sentiment Analysis in Social Media Platforms: The Contribution of Social Relationships”, International Conference on Information Systems. Dallas, 2015.
S. Fan, Tong, Y., and J. Zhao, L., “Ever-Changing Workarounds: A Model for Workaround Management Lifecycle in Healthcare Workflow”, 2013 SIGBPS Workshop on Business Processes and Service. Milan, Italy, 2013.
S. Fan, Sia, C. - L., and J. Zhao, L., “Towards Collaboration Virtualization Theory”, The Pacific Asia Conference on Information Systems (PACIS). Ho Chi Minh City, Vietnam, 2012.
S. Fan, Li, X., and J. Zhao, L., “Collaboration Process Patterns and Efficiency of Issue Resolution in Software Development”, 2012 International Conference on Collaboration Technologies and Systems (CTS). Denver, CO, USA, 2012.