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D. Ribbink and Grimm, C. M., The Impact of Cultural Difference on Buyer-Supplier Negotiations, Journal of Operations Management, vol. 32, no. 3, pp. 114-126, 2014.
D. Ribbink, Pirouz, D., Pirouz, R., and Chen-Bendle, E., A Couple of Squares: Pricing for the Future (A), & E-Commerce for Growth (B). 2013.
D. Ribbink and Wood, D., Athletic Knit. London, ON, 2012.
D. Ribbink, Haywood-Farmer, J., and Melhuish, J., Sunset Grill at Blue. London, ON, 2010.
D. Ribbink, Dresner, M., and Hofer, C., Airline Financial Distress and Customer Service, Journal of the Transportation Research Forum, vol. 48, no. 1, pp. 89-104, 2008.
D. Ribbink, van Riel, A. C. R., and Semeijn, J., Policy Decisions and Modal Choice: An Example from the European Union, Transportation Journal, vol. 44, no. 1, pp. 33-44, 2005.
D. Ribbink, van Riel, A. C. R., Liljander, V., and Streukens, S., Comfort Your Online Customer: Quality, Trust and Loyalty on the Internet, Managing Service Quality, vol. 14, no. 6, pp. 445-456, 2004.
D. Ribbink, van Riel, A. C. R., Liljander, V., and Lemmink, J., Comfort Your Customers: Trust, Assurance and Loyalty on the Internet, in Karlstad University Press, 2004, pp. 47-55.
D. Ribbink, Pun, H., and Yan, T., Winning the Bid: Competition in NPD Contracting, POMS. Seattle, 2017.