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2022
D. Ribbink, Pun, H., and Yan, T., “Revenue sharing bids of a loss-averse supplier for a new product development contract: A multi-method investigation”, International Journal of Operations & Production Management, vol. 42, no. 12, pp. 1853-1877, 2022.
2020
D. Ribbink, “Panel Discussion on Experiments”, Academy of Management Conference. remote, 2020.
2018
Y. Shin Lee, Ribbink, D., and Eckerd, S. Nicole, “Effectiveness of Bonus and Penalty Incentive Contracts in Supply Chain Exchanges: Does National Culture Matter?”, Journal of Operations Management, vol. 62, pp. 59-74, 2018.
T. Yan, Ribbink, D., and Pun, H., “Incentivizing Supplier Participation in Buyer Innovation: Experimental Evidence of Non-Optimal Contractual Behaviors”, Journal of Operations Management, vol. 57, no. 1, pp. 36-53, 2018.
2017
R. D'Lima, Ribbink, D., and Vachon, S., “Disruptions in the Procurement Process”, POMS. Seattle, 2017.
D. Ribbink, Pun, H., and Yan, T., “Winning the Bid: Competition in NPD Contracting”, POMS. Seattle, 2017.
2016
R. D'Lima, Ribbink, D., and Vachon, S., “Cultural Differences and Risk Mitigation Strategies”, DSI Annual Conference. Austin, TX, 2016.
R. D'Lima, Ribbink, D., and Vachon, S., “Disruptions in the Procurement Process”, POMS Annual Conference. Orlando, FL, 2016.
M. Weil and Ribbink, D., “Honda Canada”. London, Ontario, 2016.
2015
S. Alur, Mukherjee, S., and Ribbink, D., “Fishbay.in – Fishing on the Net”. London, Ontario, 2015.
K. Ozpolat, Ribbink, D., Hales, D. N., and Windle, R. J., “Food Aid Procurement and Transportation Decision-Making in Governmental Agencies: The United Nations/EU versus the United States Approach”, Transportation Journal, vol. 54, no. 2, pp. 159-185, 2015.
2014
D. Ribbink and Grimm, C. M., “The Impact of Cultural Difference on Buyer-Supplier Negotiations”, Journal of Operations Management, vol. 32, no. 3, pp. 114-126, 2014.
2013
D. Ribbink, Pirouz, D., Pirouz, R., and Chen-Bendle, E., “A Couple of Squares: Pricing for the Future (A), & E-Commerce for Growth (B)”. 2013.
2012
D. Ribbink and Wood, D., “Athletic Knit”. London, ON, 2012.
A. C. R. van Riel, Semeijn, J., Ribbink, D., and Bomert-Peters, Y., “Waiting for Service at the Checkout: Negative Emotional Responses, Store Image and Overall Satisfaction”, Journal of Service Management, vol. 23, no. 2, pp. 144-169, 2012.
2011
D. Ribbink, Dresner, M., and Hofer, C., “Airline Financial Distress and Customer Service”, Journal of the Transportation Research Forum, vol. 48, no. 1, pp. 89-104, 2011.
2010
D. Ribbink, Haywood-Farmer, J., and Melhuish, J., “Sunset Grill at Blue”. London, ON, 2010.
2005
D. Ribbink, van Riel, A. C. R., and Semeijn, J., “Policy Decisions and Modal Choice: An Example from the European Union”, Transportation Journal, vol. 44, no. 1, pp. 33-44, 2005.
2004
D. Ribbink, van Riel, A. C. R., Liljander, V., and Lemmink, J., “Comfort Your Customers: Trust, Assurance and Loyalty on the Internet”, in Karlstad University Press, 2004, pp. 47-55.
D. Ribbink, van Riel, A. C. R., Liljander, V., and Streukens, S., “Comfort Your Online Customer: Quality, Trust and Loyalty on the Internet”, Managing Service Quality, vol. 14, no. 6, pp. 445-456, 2004.