P. Y. K. Chau, Cole, M., Massey, A. P., Montoya, M., and O'Keefe, R. M.,
“Cultural Differences in the Online Behavior of Consumers”,
Communications of the ACM, vol. 45, no. 10, pp. 138-143, 2002.
S. A. Brown, Massey, A. P., Montoya, M., and Burkman, J. R.,
“Do I Really Have To? User Acceptance of Mandated Technology”,
European Journal of Information Systems, vol. 11, no. 4, pp. 283-295, 2002.
A. P. Massey, Montoya, M., and O'Driscoll, T. M.,
“Knowledge Management in Pursuit of Performance: Insigts from Nortel Networks”,
MIS Quarterly, vol. 26, no. 3, pp. 269-290, 2002.
A. P. Massey, Montoya, M., and O'Driscoll, T. M.,
“Performance-centered Design of Knowledge-intensive Processes”,
Journal of Management Information Systems, vol. 18, no. 4, pp. 37-59, 2002.