Journal Articles
M. Montoya, Massey, A. P., and Lockwood, N. S.,
“3D Collaborative Virtual Environments: Exploring the Link between Collaborative Behaviors and Team Performance”,
Decision Sciences, vol. 42, no. 1, pp. 451-476, 2011.
G. B. Voss, Montoya, M., and Voss, Z.,
“Aligning Innovation with Market Characteristics”,
Journal of Marketing Research, vol. 43, no. 2, pp. 296-302, 2006.
S. Im, Montoya, M., and Workman, J.,
“Antecedents and Consequences of Creativity in Product Innovation Teams”,
Journal of Product Innovation Management, vol. 30, no. 1, pp. 170-185, 2013.
X. M. Song, Montoya, M., and Schmidt, J. B.,
“Antecedents and Consequences of Cross-Functional Cooperation: A Comparison of Marketing, R&D, and Manufacturing Perspectives”,
Journal of Product Innovation Management, vol. 14, no. 1, pp. 35-47, 1997.
A. P. Massey, Montoya, M., and Hung, Y.,
“Because Time Matters: Temporal Coordination in Global Virtual Project Teams”,
Journal of Management Information Systems, vol. 19, no. 4, pp. 129-156, 2003.
J. D. Townsend, Kang, W. K., Montoya, M., and Calantone, R.,
“Brand Specific Design Effects: Form and Function”,
Journal of Product Innovation Management, vol. 30, no. 5, pp. 994-1008, 2013.
M. Montoya, Massey, A. P., Hung, C., and Crisp, B.,
“Can you Hear Me Now? Communication in Virtual Product Development Teams”,
Journal of Product Innovation Management, vol. 26, no. 2, pp. 139-155, 2009.
M. Montoya, Massey, A. P., and Khatri, V.,
“Connecting IT Service Operations to Service Marketing Practices”,
Decision Sciences, vol. 26, no. 4, pp. 65-85, 2010.
P. Y. K. Chau, Cole, M., Massey, A. P., Montoya, M., and O'Keefe, R. M.,
“Cultural Differences in the Online Behavior of Consumers”,
Communications of the ACM, vol. 45, no. 10, pp. 138-143, 2002.
A. P. Massey, Montoya, M., Hung, C., and Ramesh, V.,
“Cultural Perceptions of Task-Technology Fit”,
Communications of the ACM, vol. 44, no. 12, pp. 83-84, 2001.
M. Montoya, Voss, G., and Grewal, D.,
“Determinants of Online Channel Use and Overall Satisfaction with a Relational, Multichannel Service Provider”,
Journal of the Academy of Marketing Science, vol. 31, no. 4, pp. 448-458, 2003.
J. B. Schmidt, Calantone, R., Griffin, B., and Montoya, M.,
“Do Certified Mail Third Wave Follow-Ups Really Boost Response Rates and Quality?”,
Marketing Letters, vol. 16, no. 2, pp. 129-141, 2005.
S. A. Brown, Massey, A. P., Montoya, M., and Burkman, J. R.,
“Do I Really Have To? User Acceptance of Mandated Technology”,
European Journal of Information Systems, vol. 11, no. 4, pp. 283-295, 2002.
M. Montoya, Bala, H., and Massey, A. P.,
“The effects of process orientations on collaboration technology use and outcomes in product development”,
Journal of Management Information Systems, vol. 34, no. 2, pp. 520-559, 2017.
J. B. Schmidt, Sarangee, K., and Montoya, M.,
“Exploring New Product Development Project Review Practices”,
Journal of Product Innovation Management, vol. 26, no. 5, pp. 520-635, 2009.
R. M. O'Keefe, Cole, M., Chau, P., Massey, A. P., Montoya, M., and Perry, M.,
“From the User Interface to the Customer Interface: Results from a Global Experiment”,
International Journal of Human-Computer Studies, vol. 53, no. 4, pp. 611-628, 2000.
M. Montoya, Massey`, A. P., and Song, M.,
“Getting it Together: Temporal Coordination and Conflict Management in Global Virtual Teams”,
Academy of Management Journal, vol. 44, no. 6, pp. 1251-1263, 2001.
A. P. Massey, Montoya, M., and O'Driscoll, T.,
“Human Performance Technology and Knowledge Management: A Case Study”,
Performance Improvement Quarterly, vol. 18, no. 2, pp. 37-55, 2005.
A. P. Massey, Montoya, M., and O'Driscoll, T. M.,
“Knowledge Management in Pursuit of Performance: Insigts from Nortel Networks”,
MIS Quarterly, vol. 26, no. 3, pp. 269-290, 2002.
J. B. Schmidt, Montoya, M., and Massey, A.,
“New Product Development Decision-Making Effectiveness: Comparing Individuals, Face-to-Face Teams, and Virtual Teams”,
Decision Sciences, vol. 32, no. 4, pp. 575-601, 2001.
M. Montoya, Massey, A. P., and Clapper, D.,
“On-Line Focus Groups: Conceptual Issues and A Research Tool”,
European Journal of Marketing, vol. 32, no. 7/8, pp. 45-54, 1998.
A. P. Massey, Montoya, M., and O'Driscoll, T. M.,
“Performance-centered Design of Knowledge-intensive Processes”,
Journal of Management Information Systems, vol. 18, no. 4, pp. 37-59, 2002.
D. Di Benedetto, Anthony, C., Calantone, R. J., VanAllen, E., and Montoya, M.,
“Purchasing Joins the NPD Team”,
Research Technology Management: international journal of research management, vol. 46, no. 4, pp. 45-51, 2003.
A. P. Massey, Montoya, M., and Brown, S.,
“Reaping the Benefits of Innovative IT: The Long and Winding Road”,
IEEE Transactions on Engineering Management, vol. 48, no. 3, pp. 348-357, 2001.
A. P. Massey, Montoya, M., and Holcom, K.,
“Reengineering the Customer Relationship: Leveraging Knowledge Assets at IBM”,
Decision Support Systems, vol. 32, no. 2, pp. 155-170, 2001.
X. M. Song, Montoya, M., and Schmidt, J. B.,
“The Role of Marketing in Developing Successful New Products in South Korea And Taiwan”,
Journal of International Marketing, vol. 5, no. 3, pp. 47-69, 1997.
A. P. Massey, Khatri, V., and Montoya, M.,
“Usability of Online Services: The Role of Technology Readiness and Context”,
Decision Sciences, vol. 38, no. 2, pp. 277-308, 2007.