M. Montoya, Massey, A. P., Hung, C., and Crisp, B.,
“Can you Hear Me Now? Communication in Virtual Product Development Teams”,
Journal of Product Innovation Management, vol. 26, no. 2, pp. 139-155, 2009.
M. Montoya, Massey, A. P., and Khatri, V.,
“Connecting IT Service Operations to Service Marketing Practices”,
Decision Sciences, vol. 26, no. 4, pp. 65-85, 2010.
P. Y. K. Chau, Cole, M., Massey, A. P., Montoya, M., and O'Keefe, R. M.,
“Cultural Differences in the Online Behavior of Consumers”,
Communications of the ACM, vol. 45, no. 10, pp. 138-143, 2002.
A. P. Massey, Montoya, M., Hung, C., and Ramesh, V.,
“Cultural Perceptions of Task-Technology Fit”,
Communications of the ACM, vol. 44, no. 12, pp. 83-84, 2001.